Terms of Service

Effective: April 17, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of Renovo (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and able to form a legally binding contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Accounts

You are responsible for the accuracy of the information you provide, for safeguarding your password, and for all activity that occurs under your account. Notify us promptly if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions and Billing

The Service offers a free plan and a paid Pro plan. Paid subscriptions are processed by Stripe and renew automatically until canceled. You can cancel at any time through the billing portal; cancellations take effect at the end of the current billing period. Fees are non-refundable except where required by law. We may change pricing with reasonable advance notice.

5. Acceptable Use

You agree not to:

  • Use the Service to violate any law or the rights of others.
  • Upload malware or content that is illegal, infringing, harassing, or obscene.
  • Attempt to probe, scan, or test the vulnerability of the Service, or to circumvent security or rate limits.
  • Access the Service by automated means other than as we expressly permit.
  • Resell or sublicense the Service without our written consent.

6. Your Content

You retain ownership of documents, data, and other content you upload ("Your Content"). You grant us a limited, worldwide, royalty-free license to host, store, copy, and display Your Content solely to provide and improve the Service. You are responsible for ensuring you have the rights necessary to upload Your Content.

7. Third-Party Services

The Service relies on third-party providers including Stripe (billing), Cloudflare R2 (file storage), an email delivery provider, and - if enabled - an SMS delivery provider. Your use of those providers may be subject to their own terms. We are not responsible for third-party services.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that reminders will be delivered on time, that the Service will be uninterrupted, or that it will be error-free. You are responsible for tracking your legal and compliance obligations; the Service is an aid, not a substitute for professional advice.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or related to the Service. Our total liability for any claim relating to the Service is limited to the greater of (a) the amounts you paid us in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

10. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your violation of any rights of another party.

11. Termination

You may close your account at any time through the Settings page. We may suspend or terminate your access if you violate these Terms or if we are required to do so by law. Provisions that by their nature should survive termination (such as disclaimers, limitations of liability, and indemnification) will survive.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which we operate, without regard to its conflict-of-laws principles. Disputes will be resolved in the courts located in that jurisdiction, unless another forum is required by applicable consumer-protection law.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Continued use of the Service after an update constitutes acceptance of the revised Terms.

14. Contact

Questions about these Terms can be sent to [email protected].